This course equips learners with essential administrative and organisational skills needed to work effectively in a business environment. The course covers office procedures, business communication, basic accounting principles, customer service, record keeping, computer applications, time management, and workplace professionalism. Learners gain a strong understanding of how businesses operate and develop the practical skills required to support daily operations, preparing them for entry-level roles such as Office Administrator, Administrative Assistant, Receptionist, Data Capturer, or General Office Clerk in a variety of industries.