This course equips learners with the skills needed to investigate business processes, identify organisational needs, and propose effective solutions that improve performance and efficiency. The course covers requirements gathering, process mapping, data analysis, stakeholder engagement, problem-solving techniques, documentation skills, and the use of business analysis tools and methodologies. Learners develop the ability to interpret business challenges, translate them into actionable requirements, and support decision-making across departments. This qualification prepares learners for roles such as Junior Business Analyst, Business Process Assistant, Systems Analyst Trainee, or Requirements Administrator in various industries.