Change is now an established fact of life, and successful businesses need to make changes regularly to stay ahead. Frequently, however, change programmes either fails at the first hurdle, or after a short period of time things revert to how they were. Creating a structured programme that recognises the impact change has on us, and helps staff to deal with the process, is the key to success.The training focuses on developing the critical skills needed to effectively manage change in the workplace. It also covers how to motivate people through the change process.
Any aspiring leader needs to know how to communicate effectively. Communication skills are essential for all major tasks in the workplace, from understanding employees’ concerns and requests to ensuring that objectives are clear. This communications course is designed to boost your workplace communication skills so that you can have the confidence and clarity of communication that you need to really excel as a manager. Management training, specifically Effective Communication training is your organization’s one‐stop solution to poor communication in the workplace. Improving communication skills enables you to not only reduce preventable losses, but also to maximize business opportunities, client satisfaction, and employee retention—increasing your organization’s bottom line results on all fronts. The broad learning objective of this course is to develop the awareness, knowledge, skills and attitudes of participants needed to deliver effective professional presentations. The course is designed so that participants understand the theory of good communication prior to preparing and delivering a presentation within a simulated context. The course is divided between what good communication is, how to prepare an effective presentation, and delivering your presentation so that you have a persuasive impact on your audience.